Returns & Exchanges
At Henri-Lloyd, we are committed to your satisfaction and offer a 30-day return policy for all unworn garments in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your high-performance apparel reaches us safely.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all technical tags and labels are securely attached to the garments.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt until your refund or exchange is confirmed.